Contact
How to reach a person at Krgo, during which hours and how long we take to reply.
2 min read
How to reach us
Choose a channel. All three reach the same team.
Fastest
+506 6183-2325
A person on the Krgo team replies, during support hours.
support@krgocr.com
For questions that are not urgent, or if you would rather keep everything in writing.
Request from your account
It is recorded with your order, you can attach photos, and we email you when we reply.
You need to sign in to open one.
Support hours
Closed nowOpens tomorrow at 8:00 AM
| Monday to Friday | 8:00 AM — 5:00 PM |
|---|---|
| Saturday | 8:00 AM — 12:00 PM |
| Sunday | Closed |
Costa Rica time (GMT-6). National holidays are announced on WhatsApp.
How long we take to reply
We reply within 24 business hours at most.
To help you faster, include
- The order number, if it is about an order.
- Photos of the parcel and the product, if it arrived damaged or different.
- The product link, if it is a question before buying.
If it is a claim about an order, the returns policy explains how to make it. How to make a claim